Job management for refrigeration, air-con and electrical
Optimyst schedules the job, sends it to the van and logs every kilogram of refrigerant. Your techs finish the paperwork before they leave the site, and the office invoices the same afternoon.
A$59 per technician per month. Office staff free. No lock-in contract.
Valley Social Club, Fortitude Valley · Call-out 6:40am
About 1,400 contractors across Australia and New Zealand
3 to 60 technicians per business
Since 1994 on the tools, since 2018 in software
What it does
Four jobs the office used to chase by phone, done in one place.
Drag a job onto a tech, and it's in their van before they've finished the last one. See who's closest to a breakdown.
Notes, photos, parts used and the customer's signature, captured on a phone. Works in plant rooms with no signal.
Every kilogram added and recovered, tied to the job, the site and the cylinder. Ready when the auditor asks.
Turn a quote into a job and a closed job into an invoice, then send it to your accounting software in one click.
Compliance
We kept these logs in ring binders for 20 years. Now they fill themselves in as the tech closes the job.
| Date | Job | Site | Gas | Added kg | Recovered kg | Cylinder |
|---|---|---|---|---|---|---|
| 06 Oct | JOB-24817 | Valley Social Club | R404A | 2.4 | 0.0 | CYL-0392 |
| 05 Oct | JOB-24809 | Newstead Fresh Market | R448A | 0.0 | 6.8 | REC-0117 |
| 03 Oct | JOB-24790 | Kedron Bowls Club | R410A | 1.1 | 0.0 | CYL-0388 |
| 02 Oct | JOB-24783 | Bulimba Bakehouse | R134a | 0.6 | 0.0 | CYL-0371 |
| 01 Oct | JOB-24771 | Albion Cold Store | R404A | 0.0 | 11.2 | REC-0116 |
Our story
Optimyst started as Reid Refrigeration, a Brisbane service business. We built the software for our own technicians. Other contractors asked to buy it.
“Every 3am breakdown is an opportunity.”
Ray Reid, founder of Reid Refrigeration. The reason we're called Optimyst.
Ray Reid services cool rooms and commercial air-con for restaurants, supermarkets and clubs across Brisbane.
40 technicians, paper job sheets and refrigerant logs in ring binders.
Scheduling and compliance on a phone, so techs stop doing paperwork in the cab.
Software revenue overtakes servicing. The company takes a new name. Reid Refrigeration keeps running as our service division and test bed.
85 people across Brisbane and Wellington. Every feature still goes out in our own vans first.
Pricing
Per technician
Work out your monthly cost
A$8,496 a year for 12 technicians.
Yes. Job sheets, photos and signatures save on the phone and sync when the tech is back in range.
We import your customers, sites and equipment from a spreadsheet. Most businesses are running jobs within a week.
It started there. Air-conditioning and electrical contractors use the same scheduling, job sheets and invoicing.
Our support team in Brisbane and Wellington. Several of them have held a refrigerant licence.
Thirty minutes with someone who has run a service business. Bring a job that went badly and we'll show you how it runs in Optimyst.